FAQ's

Frequently Asked Questions (FAQs)

1. What products do you sell?

We offer high-quality home electronics focused on personal care and wellness, including Body Massagers, Foot Massagers, Shaver Trimmers, and Face Massagers.

2. Are your products safe to use?

Yes! All our products are designed with safety and reliability in mind, adhering to high standards to ensure a secure and effective experience.

3. How do I place an order?

Simply browse our collections, add the products you like to your cart, and proceed to checkout. Our secure system guarantees a smooth transaction.

4. Do you offer shipping nationwide?

Yes, we deliver our products nationwide, so you can enjoy FoundElectronic wellness devices wherever you are.

5. How long will delivery take?

Orders are usually processed within 1–3 business days. Delivery time typically ranges between 5–10 business days, depending on your location.

6. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment.

7. What if my product arrives damaged or defective?

If you receive a damaged or defective product, contact us within 7 days of delivery. We’ll arrange a replacement or refund promptly.

8. Do you accept returns?

Yes, we accept returns for unused products in their original packaging within 14 days of delivery.

9. How can I contact you?

You can reach us through our Contact Us page or by email. We’re happy to assist with any questions or concerns.